Katharine Giovanni has been a meeting/event planner and concierge for over 20 years and has set up five successful businesses: Meeting Planning Plus, Triangle International, NewRoad Publishing, XPACS and Triangle Concierge.  She is Triangle Concierge's senior trainer and speaker and is co-author of their best-selling book The Concierge Manual as well as the author of the In-House Concierge Manual.  A dynamic public speaker, Katharine has been a speaker at seminars and conferences around the country, and has appeared on both radio and television. She is also the author of the acclaimed inspirational book God, is that you? (don't be put off by the title).
 
She can be reached through her websites at www.triangleconcierge.com; www.katharinegiovanni.com or www.triangleinternational.com